How to Access your Archived Emails

Summary

Access to archived emails via Barracuda Message Archiver

Body

Barracuda Message Archiver is our application which automatically archives your received and sent emails. It's a tool used for recovering lost or past emails.

To access your archived emails, please sign into mySMU.

Then click open on the Barracuda Message Archiver tile located in the communications category.

Uploaded Image (Thumbnail)

Click the Sign In with Microsoft Button - without entering your email address - as shown:

 

When Promtped - Enter your SMU Email address and click Next

 

Click Yes to the following prompt

Once you log in you are directed to the search page. Here’s a quick rundown of how to perform a search.

Select the advanced function (1) - The tool is most effective using the advanced.

Hint:  Adding multiple criteria will deliver targeted results and run faster, i.e., restrict by date, and by who.

(2)  - Saved Searches is also quite helpful as you can come back and locate the same messages once again.           

(3) - Click Resend to Me and your messages are delivered right back to your inbox.  

Details

Details

Article ID: 12110
Created
Mon 2/6/23 4:52 PM
Modified
Fri 8/16/24 2:22 PM