How do I fix Windows or Office saying "not activated"?

Summary

This short KB explains how to fix when you see that Office or Windows or both are saying "not activated".

Body

Windows or Office saying "not activated" on my SMU issued work PC.

Suggested solution that works (tested):

Log into VPN, and wait for your computer to communicate to our servers (usually takes 30 seconds to 2 minutes).

Activation should occur automatically.

Details

Details

Article ID: 13211
Created
Mon 4/17/23 5:36 PM
Modified
Thu 5/14/26 5:31 PM