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PC users
To add a printer that you want, please let us know the name of the printer and we'll email you a link like the one below.
\\oaksrvprn00\printer name here\
*Please note that you must access the link from your email via Outlook and not Webmail, your computer also needs to be connected to the wired network (docking station) or on the VPN.
Select ‘Open’ when prompted. This will auto install that printer.
Mac users
Select System Preferences from the Apple menu.
Click on Printers & Scanners
In Printers & Scanners, click on the plus sign in the bottom left corner.
Follow the instructions below from the Add window.
A. Click on the IP tab on the top of the Add window.
B. For Address, enter the IP address of the printer you want to add. IP addresses of SMU printers are available from the Service Desk.
C. Set Protocol to Line Printer Daemon – LPD.
D. Leave the Queue field blank.
E. The Name field is for your reference to keep track of your printers and differentiate between multiple ones.
F. The Location field is optional.
G. For Use, do not select Generic Postscript Printer. OS X will try to locate an appropriate driver but if it cannot then it’s recommended to download the correct driver from the manufacturer.
H. Click Add. The printer will be added to your list of printers.
