Please note this only applies to the iPads that have been issued to the end user via the Connect to Success initiative.
Apple Care+ Plan
The iPads have a 2-year Apple Care+ plan. This plan extends service and support coverage to 2 years from the AppleCare+ purchase date and includes coverage for up to 2 incidents of accidental damage per year, each subject to a service fee of $29 for Apple Pencil or $49 for other damage, plus applicable sales tax. For complete terms and conditions, please visit Apple Support. Apple technical support contact information and hours of operation are listed in the Getting Started Guide, which can be downloaded from Apple Support. Apple support can be contacted directly for any iPad issues.