Q: I logged in to Power Campus via Remote Desktop Web Access. I saved a report to my desktop. Then I saved to my documents. I looked on my desktop and then my documents. The files are not there. Where did they go?
A: When saving files and reports from PowerCampus the application presents the user with the typical windows application interface - available locations where to save a file.
The default locations such as Desktop and Documents are presented from the local computer where the application is running.
The Crucial point here is this: PowerCampus is running on the Server, not your local desktop or laptop computer.
These are located remotely(On the Server) not locally, so you will not have direct access to these file locations after you save the file. The interface is shown below.
Locations in Red are on the server.
Remote Desktop Web access does allow you to save to your local computer however. This appears as 'C on YOUR-COMPUTER-NAME' shown in green:
To save to your local computer, choose 'C on YOUR-COMPUTER-NAME', then browse to a location of your choosing there:
Users may be accustomed to saving files on the desktop or documents folder on their personal computer. You could do this here but it is less convenient.
In order to save to those locations you will need to drill through multiple sub folders to get there. So for the desktop, from the example above you would browse to:
'C on YOUR-COMPUTER-NAME' -> Users -> YourUserName -> Desktop
This is rather inconvenient, but possible.
TIP:
Create a folder on the root of your C drive to use a saving location for files from Power Campus:
This makes saving a simpler operation.
Similarly, you could create to this folder on your desktop or other location. Example - here I have created a shortcut on my desktop to the new C:\PowercampusStuff folder to make it easier to grab files and upload them to OneDrive etc.
Right Click the folder and choose the send to destktop - shortcut option
Move files on your local computer later to One Drive for long term preservation.