Popular Services

This is report/request other problem/service.

Report Software or Mobile Apps Problem

Report problem with business application.

Business application includes Argos, BlackBaud, EMS, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Canvas, Orion, Panopto, etc.

Report Printer, Copier & Scanner Problem

Request Business Application Access

Please NOTE: each app requested requires a separate request.
Business application includes Argos, BlackBaud, Live25, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Orion, Panopto, etc.

Report Problem with SMU Account

Request Email Distribution List Change/Creation

Report Email Problem

This is to request multimedia (Visual Design, Photography, Video Production, Video Post-Production, Audio post/production).

This is to request support with classroom technology for a future date.

Report Problem with Internet access & WiFi

Report Office Phone and Fax Problem.

This is to request support for events.

Request Email Change

This is to request an assistance connecting your SMU-issued laptop to an On-Campus Printer.

This is to report an AV system or Smart Classroom technology problem. Request immediate support.

This is to report technical inquiries related to Workday.

This is a self-service password reset

Request Add / Remove Workday and other Workday applications access.

Example: Add a new button to the News page

Request Infrastructure to terminate account.

Report Teams Problem