Popular Services

This is report/request other problem/service.

Report Workday Student–related inquiries.

This is to report technical inquiries related to Workday.

Report Problem with SMU Account

Report problem with business application.

Business application includes Argos, BlackBaud, EMS, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Canvas, Orion, Panopto, etc.

Request Business Application Access

Please NOTE: each app requested requires a separate request.
Business application includes Argos, BlackBaud, Live25, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Orion, Panopto, etc.

Report Software or Mobile Apps Problem

This is to request content to be shown campus wide on Digital Displays. Please read campus guidelines before submitting a request in the service request.

Report Email Problem

This is to request support for events.

This is to request support with classroom technology for a future date.

Report Printer, Copier & Scanner Problem

Request Email Distribution List Change/Creation

Request Email Change

This is to report an AV system or Smart Classroom technology problem. Request immediate support.

This is to request an assistance connecting your SMU-issued laptop to an On-Campus Printer.

Request Website Access

Report Problem with Internet access & WiFi

This is to report VPN problem

This is to request multimedia (Visual Design, Photography, Video Production, Video Post-Production, Audio post/production).

Request Website Changes

Report Office Phone and Fax Problem.

Report Website Problem

Request Printer, Copier & Scanner