Popular Services

Request Business Application Access

Please NOTE: each app requested requires a separate request.
Business application includes Argos, BlackBaud, Live25, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Orion, Panopto, etc.

Report problem with business application.

Business application includes Argos, BlackBaud, EMS, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Canvas, Orion, Panopto, etc.

This is report/request other problem/service.

Report Problem with SMU Account

Report Software or Mobile Apps Problem

Request Email Distribution List Change/Creation

Report Problem with Internet access & WiFi

Request Multimedia, Smart Classroom & On-Site Events Services

Report Office Phone and Fax Problem.

This is a self-service password reset

Report Website Problem

Request Website Access

Request Add / Remove Workday or Workday Adaptive access.

This is to report technical inquiries related to Workday.

Report Email Problem

This is to request VPN access.

Request work on a Workday Project and needs to be approved.

Request Website Changes

Request SharePoint or Intranet Site Access

This is to report VPN problem

Report Teams Problem

Request Email Change

Request SharePoint Site or Intranet Site Content Change

This is to request an assistance connecting your SMU-issued laptop to an On-Campus Printer.