Popular Services

This is report/request other problem/service.

Report problem with business application.

Business application includes Argos, BlackBaud, EMS, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Canvas, Orion, Panopto, etc.

Request Business Application Access

Please NOTE: each app requested requires a separate request.
Business application includes Argos, BlackBaud, Live25, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Orion, Panopto, etc.

Report Software or Mobile Apps Problem

Report Email Problem

Report Problem with SMU Account

Report Problem with Internet access & WiFi

Request Email Distribution List Change/Creation

Report Office Phone and Fax Problem.

This is to request support for events.

This is to request support with classroom technology for a future date.

Request Add / Remove Workday and other Workday applications access.

This is to report an AV system or Smart Classroom technology problem. Request immediate support.

This is to request an assistance connecting your SMU-issued laptop to an On-Campus Printer.

Report Printer, Copier & Scanner Problem

Request Email Change

Report Website Problem

This is a self-service password reset

Use this request for Office of People & Cultures inquiries.

Request Infrastructure to terminate account.

Request Office Phone and Fax