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Services or Offerings?
BlackBelt_Help General Question
  1. Services
  2. Black Belt Help
Create room email
  1. Services
  2. Information Technology Services
Please create Zoom room email - fcc_121cl@samuelmerritt.edu
Ergonomic Evaluation
  1. Services
  2. Safety, Security, and Risk Management
Use this service to request ergonomic evaluation. Please note that any approved IT hardware will be charged to the employee's department cost center.
General Question
  1. Services
  2. Campus Services
Questions related to Admissions, Financial Aid or Student Services
Health and Safety Incident Report
  1. Services
  2. Safety, Security, and Risk Management
  3. Incident Report
Please use this form to report an on-campus health and safety hazard, incident, or concern. The University's Health and Safety Committee will review the matter and may be forwarded to other appropriate departments for follow up.
Other
  1. Services
  2. Information Technology Services
  3. Other
This is report/request other problem/service.
Password Reset
  1. Services
  2. Information Technology Services
  3. Accounts, Access & Password
This is a self-service password reset
Please Create Zoom Room email
  1. Services
  2. Information Technology Services
  3. Accounts, Access & Password
FCC Conference room needs an email in order to schedule Zoom meetings. Email is: fcc_106cr@samuelmerritt.edu
Provide Suggestions or Feedbacks
  1. Services
  2. City Center Campus
  3. Suggestion/Feedbacks
Report a problem
  1. Services
  2. City Center Campus
  3. Report a problem
Report Business Application Problem
  1. Services
  2. Information Technology Services
  3. Business Applications
Report problem with business application.

Business application includes Argos, BlackBaud, EMS, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Canvas, Orion, Panopto, etc.
Report Classroom Technology Incident
  1. Services
  2. Information Technology Services
  3. Multimedia, Classroom & On-Site Events
This is to report an AV system or Smart Classroom technology problem. Request immediate support.
Report Computer Software and Mobile Apps Problem
  1. Services
  2. Information Technology Services
  3. Computer Software and Mobile Apps
Report Software or Mobile Apps Problem
Report Email Problem
  1. Services
  2. Information Technology Services
  3. Email
Report Email Problem
Report Finance Problem
  1. Services
  2. Workday
Report General Finance inquiries related to Workday.