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Services or Offerings?
BlackBelt_Help General Question
  1. Services
  2. Black Belt Help
General Question
  1. Services
  2. Campus Services
Questions related to Admissions, Financial Aid or Student Services
Health and Safety Incident Report
  1. Services
  2. Safety, Security, and Risk Management
  3. Incident Report
Please use this form to report an on-campus health and safety hazard, incident, or concern. The University's Health and Safety Committee will review the matter and may be forwarded to other appropriate departments for follow up.
Other
  1. Services
  2. Information Technology Services
  3. Other
This is report/request other problem/service.
Password Reset
  1. Services
  2. Information Technology Services
  3. Accounts, Access & Password
This is a self-service password reset
Please Create Zoom Room email
  1. Services
  2. Information Technology Services
  3. Accounts, Access & Password
FCC Conference room needs an email in order to schedule Zoom meetings. Email is: fcc_106cr@samuelmerritt.edu
Report Business Application Problem
  1. Services
  2. Information Technology Services
  3. Business Applications
Report problem with business application.

Business application includes Argos, BlackBaud, EMS, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Canvas, Orion, Panopto, etc.
Report Classroom Technology Incident
  1. Services
  2. Information Technology Services
  3. Multimedia, Classroom & On-Site Events
This is to report an AV system or Smart Classroom technology problem. Request immediate support.
Report Computer Software and Mobile Apps Problem
  1. Services
  2. Information Technology Services
  3. Computer Software and Mobile Apps
Report Software or Mobile Apps Problem
Report Email Problem
  1. Services
  2. Information Technology Services
  3. Email
Report Email Problem
Report Internet access & WiFi Problem
  1. Services
  2. Information Technology Services
  3. Internet, VPN & WiFi
Report Problem with Internet access & WiFi
Report Office Phone and Fax Problem
  1. Services
  2. Information Technology Services
  3. Office Phone and Fax
Report Office Phone and Fax Problem.
Report Printer, Copier & Scanner Problem
  1. Services
  2. Information Technology Services
  3. Printer, Copier & Scanner
Report Printer, Copier & Scanner Problem
Report SharePoint Problem
  1. Services
  2. Information Technology Services
  3. SharePoint & Teams
Report SharePoint or Intranet Problem
Report SMU Account Problem
  1. Services
  2. Information Technology Services
  3. Accounts, Access & Password
Report Problem with SMU Account