My Recently Visited Services

Report Workday Student–related inquiries.


Report Problem with Internet access & WiFi


This is to report technical inquiries related to Workday.


This is to report an AV system or Smart Classroom technology problem. Request immediate support.


This is to request content to be shown campus wide on Digital Displays. Please read campus guidelines before submitting a request in the service request.


Please use this form to report an on-campus health and safety hazard, incident, or concern. The University's Health and Safety Committee will review the matter and may be forwarded to other appropriate departments for follow up.


This is to request support with classroom technology for a future date.


FCC Conference room needs an email in order to schedule Zoom meetings. Email is: fcc_106cr@samuelmerritt.edu


Request Business Application Access

Please NOTE: each app requested requires a separate request.
Business application includes Argos, BlackBaud, Live25, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Orion, Panopto, etc.


This is to report VPN problem


Report problem with business application.

Business application includes Argos, BlackBaud, EMS, PowerCampus, PowerFAIDS, etc.
This does NOT include instructional application such as Canvas, Orion, Panopto, etc.


Request SharePoint or Intranet Site Access


This is to request VPN access.


This is to request an assistance connecting your SMU-issued laptop to an On-Campus Printer.


Questions related to Admissions, Financial Aid or Student Services


This is report/request other problem/service.


Request SharePoint Site or Intranet Site Content Change


This is a self-service password reset