Webex Calling User Guide

Cisco Webex is the Samuel Merritt University's telephone service. The Webex application can be used on a desktop, laptop, tablet or cellular device to make and receive phone calls using your SMU phone number. Webex calling allows encrypted calls from any location, whether on or off campus. Webex also allows self-service control over your phone settings including call forwarding, voicemail, do not disturb, blocking numbers and many more.

Making a Call

Screenshots of Webex Calling

There are many options for making a call:

  1. Select Calling on the left navigation pane to review your call history. You can select from this listing and click on appropriate button to begin the call.
  2. You can Dial by Name by looking up individuals or number in the SMU Webex system or in your contacts. Search by name and auto-populate will provide a list. Or use the drop downs under Contacts in the left navigation.
  3. You can use the Keypad to dial direct. For standard dialing, you can dial a +91 then ten digit number (+91 5108799200) for external calls. After entering number, press either Enter on your keyboard or press the Audio button on-screen.

For more information about Webex calling, view the full user's guide.