Information Technology Services

Service offerings related to technology support, email, WiFi, websites, printers, business applications, etc.

Categories (11)

This is to report problem or request access with SMU account or password.

Includes business application problems, access, or reports (not for instructional applications such as Canvas, Dropout Detective, YouSeeU, etc.)

Includes computer software and mobile apps.

This for email-related problem/request such as add/remove aliases, add/remove distribution list members, distribution list creation, etc.

Includes Internet Access, VPN, and WiFi.

Includes AV system, document camera, media system, photography, on-campus event support, smart classroom, and video production.

Includes office phones, voice mail, VoIP and fax.

This is for printers, copiers and scanners.

Includes SharePoint 2010, SharePoint Online, and Teams.

Includes SMU web site and application web sites.

This is to report/request other problem/service.