Articles and solutions related to Workday, MS Office, Canvas, Financial Aid Portal, Zoom, etc.
For all faculty staff particularly those with SMU issued PC's, mainly ones issued before August 2023. Permission issues saving documents to their Documents folder, or read-only errors after trying to save.
Summary of issues and solutions when signing into zoom from canvas.
Disable hardware graphics acceleration to improve office display and functionality.
Admitted Student Portal (Applicant Portal) support
This article gives the direct link to install RLDB through our website.
MySMU tile for SMU Website editor to replace the former /user/login process
How to add the TurnItIn Draft Coach add-in to your Word in Microsoft Online
keyboard shortcuts to clear browser cache
Installing Workday/Adaptive Planning OfficeConnect Add-on for Microsoft Office/Excel
Accessing Zoom via Web-based or Application Client
This article clarifies two ways quizzes are done with Canvas and Respondus Lockdown Browser: Classic Quiz and New Quiz.
Uninstallation instructions for Respondus LDB
How to request access to Intellectus.
If a student receives an error in Respondus Lockdown Browser stating need to remove Screencastify extension from Google chrome.
NursingCAS is a service that allows applicants to use a single online application and one set of materials to apply to multiple programs at participating schools.
How to access the PAEA safe exam browser for students taking the exam on a personal computer or in the labs/library.
PowerCampus crashes, one possible cause - Grammarly is installed.
How to allow opening downloads on your mac if having trouble opening them.
technology discounts available link
Public vs Private Microsoft Team
Guide to installing and signing into the zoom application.
Guide to zoom and resources for getting started and help